Case Study: FaleMais Voip achieves 70% lower VoIP latency with Equinix

FaleMais Voip gets 70% reduction in latency in their Voice over IP and gain recognition for outstanding performance

FaleMais Voip, a provider of IP telephone services in Brazil, faced challenges with system unavailability and high latency that impacted its subscribers' day-to-day experience. The company needed a high-performance, effective, and close hosting solution for its critical operations to ensure greater stability for its Voice over IP (VoIP) service.

Equinix hosted FaleMais Voip's entire IT infrastructure within its IBX data center in São Paulo. This solution provided a 100% redundant structure and direct connectivity to third-party operators through the Equinix ecosystem. The partnership resulted in a 70% reduction in latency, the elimination of system interruptions, and the ability to offer clients a scalable service without losing performance.

Voip FaleMais

Paulo Henrique

Operations Director