Case Study: ICE Mortgage Technology achieves low-latency, scalable mortgage processing with Equinix

Ellie Mae - Customer Case Study

Ellie Mae, a leading mortgage software company that processes roughly 25% of U.S. loan applications and serves over 166,000 mortgage professionals, found its flagship SaaS platform Encompass 360 outgrowing its network infrastructure. Public IP delivered inconsistent, latency-sensitive performance and private lines were slow and costly to provision, so Ellie Mae needed a neutral, flexible interconnection platform to reliably connect lenders, cloud providers and network partners while improving Quality of Experience for customers.

Ellie Mae moved Encompass 360 onto Platform Equinix—using Performance Hub, Cloud Exchange and IBX interconnection—to peer with Tier‑1 providers, implement private direct connects and replace legacy WAN hardware. The result: days‑not‑months time‑to‑market for new integrations, on‑premises levels of availability and low latency, reduced network and last‑mile costs, and secure private traffic flows for partners and customers.

ICE Mortgage Technology

Satheesh Ravala

VP of Cloud Infrastructure