Case Study: Blueface achieves high-quality, low-latency unified communications and rapid international expansion with Equinix

Blueface - Customer Case Study

Blueface, a Dublin-based unified communications (UCaaS) provider serving SMEs to large enterprises, needed to scale its real-time voice and video services while expanding quickly into international markets. Because its services are highly sensitive to latency and jitter, Blueface faced the challenge of adding data centers outside Ireland and ensuring reliable, low-latency connectivity as it grew.

Blueface partnered with Equinix for global colocation and an interconnection-first strategy on Platform Equinix, deploying PoPs in key IBX data centers (including Dublin, SV1 and DC2) with high-capacity links and direct carrier connections. Running nearly 98% of traffic through Equinix improved performance and resilience, enabled 99.999% uptime SLAs, simplified management via a single account contact, and supported rapid expansion into France, Germany, Italy, Spain, the UK and the U.S., driving revenue growth.

Blueface

Nameer Kazzaz

Network Operations Commander