Case Study: BIOS achieves a low-latency, fully managed healthcare cloud (99.9999% uptime) with Equinix

Bios - Customer Case Study

Avivo Group, a leading private healthcare provider in the Middle East with 48 facilities and over one million patients annually, faced the challenge of modernizing legacy IT to deliver secure, low‑latency, centralized access to patient records across multiple locations while complying with UAE data‑sovereignty rules. The group needed a reliable, managed cloud solution that enabled seamless integration, minimal downtime and strong security so clinicians could focus on patient care rather than infrastructure.

Avivo migrated its Hospital Information System to CloudHPT (Cisco‑powered) hosted in Equinix’s Dubai data center and managed by BIOS, completing an initial migration of 13 sites with minimal downtime and zero data loss. The in‑country production and disaster‑recovery setup (with a 99.9999% uptime commitment) created the UAE’s first centralized, cloud‑hosted HIS for a private provider, improved patient access to clinical records via mobile integration, and freed Avivo to concentrate on service innovation supported by a five‑year technical roadmap.

Bios

Dominic Doherty

Managing Director