Case Study: The Adecco Group achieves faster credit decisions and processes more accounts with Equifax BusinessConnect

Equifax Helps Adecco Process More Accounts by Connecting Sales and Credit in the Cloud

Adecco Staffing US, a leading provider of recruitment and workforce solutions, faced visibility and connectivity problems across its credit and sales teams. Different business units were using the same vendor’s disparate platforms with no integration, forcing manual work, fragmented decision-making and limited ability to manage credit risk across the organization.

Adecco selected Equifax’s BusinessConnect and integrated it with its CRM to create a single, cloud-based view of customers, aggregate credit and financial data, and automate workflows. The result: faster, standardized credit decisions, the ability for a small credit team to handle thousands of accounts monthly, streamlined portfolio rescoring and improved alignment of approvals with corporate goals—supporting growth while better managing customer risk.

The Adecco Group

Patrick Enright

Credit Risk Manager