Case Study: The City of Everett Emergency Communication Center achieves flexible, convenient dispatcher training with Equature online learning

The City of Everett Emergency Communication Center delivers flexible dispatcher training with Equature

The City of Everett Emergency Communication Center, a busy PSAP near Boston, faced the challenge of providing Continuing Education to its dispatchers around their demanding shift schedules. Traditional in-person training was difficult to attend. The vendor Equature provided a solution using its online training platform.

Equature implemented a flexible online training system that allowed dispatchers to access self-paced, high-quality Continuing Education classes conveniently. The solution provided engaging content from expert instructors and served as a trusted, accessible training source for all personnel. The City of Everett's dispatchers were able to complete their education requirements effectively.

The City of Everett Emergency Communication Center