Case Study: CareSuper delivers a new direct investment option platform in three months with Equal Experts

CareSuper migrates 1,100+ members in 3 months with Equal Experts

CareSuper, an Australian superannuation fund, faced a significant challenge when its legacy Direct Investment Option (DIO) provider discontinued service. They needed to integrate a new DIO platform to ensure service continuity for over 1,100 highly engaged members, all within a strict three-month deadline to minimize disruption. They engaged vendor Equal Experts to build a new cloud-based integration application on Azure.

Equal Experts built a modern, resilient Azure application that integrated with the new DIO provider and CareSuper's admin system, featuring automated testing and a self-healing workflow to keep data in sync. The project was delivered on time, successfully migrating all members without any issues during a planned service period. This ensured no member disruption and reinforced the fund's digital capabilities. The work by Equal Experts also provided upskilling for CareSuper's team, accelerating their broader digital transformation.

CareSuper