Case Study: gategroup transforms whistleblowing with EQS Integrity Line

Gategroup Transforms Whistleblowing Culture with EQS Integrity Line

gategroup, a global food and hospitality company, faced challenges with its cumbersome and ineffective whistleblowing system. Their previous solution had a difficult log-in process for reporters and an illogical workflow for case managers, which hampered investigations. To address this, they implemented the EQS Integrity Line from vendor EQS Group.

The EQS solution provided a user-friendly and customizable system that streamlined case management. The implementation was smooth and completed ahead of schedule. The results included increased reporter engagement, with more reports being filed and more frequent follow-up communication, leading to faster case resolution and a significantly more effective whistleblowing process for gategroup.

gategroup

Martijn de Kiewit

Group Compliance Officer & Data Privacy Officer