Case Study: US healthcare organization achieves 50% time savings and unmatched data accuracy with Eptura

Healthcare innovator achieves 50% time savings and unmatched data accuracy

US Healthcare Organization, a leading North American healthcare provider with 65,000+ employees and 45+ U.S. locations, faced persistent workplace data challenges—misaligned space types, incomplete updates, high turnover-driven training gaps, and time-consuming manual reviews that consumed administrators’ time. To address this, they partnered with Eptura, using Eptura’s workplace management platform and Professional Services to streamline space, occupancy, and floorplan data management.

Eptura implemented custom automations that updated all related fields when Space Type changed, streamlined data entry (reducing clicks and configuration time by over 50%), and established monthly audits and reports. The result was a 50% reduction in data update time, elimination of many data inaccuracies, stronger space-utilization insights, proactive desk booking and check-in capabilities, and significant administrative cost and time savings for the US Healthcare Organization.