Case Study: Arup achieves unified global workplace management and optimized space utilization with Eptura

Arup’s journey to a unified experience across 80 sites

Arup, a global collective of designers, engineers and technical experts with 19,000+ employees across 80+ sites in 33+ countries, faced a fragmented workplace experience caused by inconsistent processes, disconnected technologies and a highly mobile workforce. To bring consistency and efficiency to its global operations, Arup partnered with Eptura and adopted Serraview by Eptura (alongside Eptura Engage and Eptura Visitor) to standardize workplace management.

Eptura delivered a unified, integrated workplace management platform—using Serraview for strategic space planning, Eptura Engage to boost employee experience and Eptura Visitor for streamlined reception processes, plus people-data integration with Arup’s People & Culture team. The result: optimized space utilization and cost savings across 80+ sites and 15,000+ workpoints, improved collaboration and employee satisfaction (notably in the UK), greater operational consistency and unified reporting that gives leaders clear visibility into space demand; Eptura continues to support Arup’s ongoing digital transformation.

Arup

Nicole Dobbie

Workplace System Owner