Case Study: Leading North American healthcare organization achieves 50% time savings and unmatched data accuracy with Eptura

Healthcare innovator achieves 50% time savings and unmatched data accuracy

North American Healthcare Organization, a leading healthcare provider with 65,000+ employees and 45+ U.S. locations, faced persistent workplace data challenges: monthly audits found misaligned space types, incomplete field updates, training gaps due to high attrition, and database administrators spending 5–10 hours per month on manual reviews. To address this, the customer engaged Eptura and its Professional Services to modernize workplace management and data workflows.

Eptura implemented custom automations and streamlined interfaces so updating a Space Type automatically populated all related fields, cutting the time to modify desk/space configurations by over 50% and reducing monthly manual review time that had been 5–10 hours. The solution eliminated data inaccuracies, simplified training for new contributors, enabled proactive desk booking and advanced utilization reporting, and delivered measurable administrative cost savings and operational efficiency for the organization.