Case Study: Arena achieves cost visibility and faster troubleshooting with Epsagon

How Arena Understood the Unit Economics of their Media Streaming Business

Arena.im, a cloud-based marketing platform for live experiences, needed better visibility into its real-time serverless application as traffic spiked during major events. The team struggled to detect timeouts, errors, exceptions, and rising Lambda costs across AWS services and third-party APIs, making troubleshooting and cost optimization difficult.

Using Epsagon’s observability platform on AWS, Arena gained automated tracing, monitoring, alerting, and cost insights across its distributed application. Epsagon helped the team cut troubleshooting time by 60% to 80%, improve support with Trace Search, and see the cost and unit economics of each product, leading to more efficient Lambda usage, better design decisions, and ongoing cost savings.

Arena

Rodrigo Reis

Chief Technology Officer