Case Study: The Keys (restaurant & nightclub chain) achieves streamlined stock control and faster service with Epos Now

The Keys - Customer Case Study

The Keys is a trio of restaurants and nightclubs in the North East of England whose busy Darlington venue (open from 9am to 3am) required a reliable, fast EPOS solution to manage high transaction volumes, diverse stock and lengthy weekly stock counts. Management needed real-time visibility, customizable table and ordering workflows, and round‑the‑clock support to remove daily operational headaches and keep service moving across both restaurant and late‑night bar shifts.

Epos Now delivered a cloud EPOS with 24/7 Premium Support, tablet ordering, customizable table plans, low‑stock alerts and automatic reordering, plus integrations and detailed reporting. The system ran on existing hardware to save costs, reduced out‑of‑stock incidents and waste, sped up service and staffing decisions, and enabled loyalty promotions — results that have led The Keys to roll Epos Now out across all sites.

The Keys

Paul Roundtree

Operations Manager