Case Study: The Barn achieves faster service and better business insights with Epos Now

The Barn - Customer Case Study

The Barn is a café and bistro in Holt, Norfolk, owned by Helen Stoker. Running on a paper ordering system, the business faced delays and mistakes as the kitchen struggled to read handwritten orders, and Helen needed a way to improve the customer experience while better managing sales.

Epos Now’s complete hospitality solution and table-ordering tablet replaced paper tickets, sending orders directly to the kitchen printer to cut errors and speed service, letting staff spend more time with customers. Real-time back-office reporting revealed bestselling items to refine the menu, and the added support plan provides ongoing training, expert help and on-site visits—delivering faster service, cleaner operations and greater confidence for the owner.

The Barn

Helen Stoker

Owner