Case Study: St Kilda Club Shop Convenor achieves real-time remote inventory control and streamlined sales with Epos Now

St Kilda Club Shop Convenor - Customer Case Study

The St Kilda Club runs the tiny gift shop on St Kilda, a remote island 66 km off the Outer Hebrides, selling souvenirs to about 5,000 annual visitors and funding conservation work. Its extreme isolation and weather-dependent access made inventory management difficult: limited storage, sudden spikes in tourist demand and fortnightly manual stocktakes by volunteers and Rangers often led to potential stock‑outs.

Epos Now provided an intuitive EPOS with online back‑office reporting and bar-coded stock, letting the Convenor monitor sales and inventory in real time from 700+ miles away, remotely change prices and product data, and give volunteers an easy-to-use till with card payments and UK support. The result is smoother transactions, timely reorders, fewer stock shortages and a transformed, more efficient operation for staff and visitors.

St Kilda Club Shop Convenor

Rob Gower

St Kilda Club Shop Convenor