Case Study: Ratchet Clothing achieves streamlined transactions and improved stock management with Epos Now

Ratchet Clothing - Customer Case Study

Ratchet Clothing, founded in 2012 by Dhillan Bhardwaj, is a rapidly growing urban streetwear brand with strong online roots and a growing retail footprint including stores at Long Eaton and Lakeside Shopping Centre. As the business expanded into multiple locations, management needed a reliable EPOS solution to support growth, streamline in-store transactions, improve stock management, create and print barcodes, and provide centralized visibility across sites.

Epos Now provided a cloud-based EPOS and back-office platform with barcode printing and seamless till transactions, giving the team real-time access to sales and stock data from any location. The system sped up service, improved stock accuracy and stockroom efficiency, simplified stock transfers between stores, and enabled better staff performance tracking — helping Ratchet scale its retail operations more effectively.

Ratchet Clothing

Owen Oxley

Store Manager