Case Study: Old Thorns Manor Hotel achieves streamlined operations and real-time cloud management with Epos Now

Old Thorns Manor Hotel - Customer Case Study

Old Thorns Manor Hotel is a luxury 4-star golf hotel and health spa set on 600 acres on the Surrey/Hampshire/Sussex border, featuring a championship course designed by Peter Alliss. Owner Martin Shaw needed a reliable, scalable point-of-sale and management system that would handle reception, restaurant, bars and spa operations and give staff and management quick access to the data they needed.

Epos Now delivered a cloud-based, easy-to-use solution across multiple outlets, with customizable back-office reporting and integrated stock management so sales and inventory are tracked centrally. The system has reduced order times, stayed robust during busy periods, improved staff productivity through performance monitoring, and given management live reports and remote access for smoother, more efficient operations.

Old Thorns Manor Hotel

Martin Shaw

Owner