Case Study: Castlefield Beauty Bar achieves remote visibility and streamlined bookings with Epos Now

Castlefield Beauty Bar - Customer Case Study

Castlefield Beauty Bar is a hair and beauty salon in Manchester owned by entrepreneur Anish Nambiar, who needed a reliable appointment and management system that would give him full visibility and control while travelling. With services from hair and nails to massages and a busy mixed-gender clientele, the challenge was to track appointments, staff, sales and stock remotely and reduce manual admin.

By combining the Epos Now POS with Appointedd’s booking platform, Anish gained mobile back-office access, synchronized customer records, and a 24/7 online booking app that matches the salon website. The integration streamlined bookings-to-payments, enabled SMS campaigns to fill cancellations, supported deposits and loyalty points, and delivered real-time reporting on sales, stock and staff—reducing admin and giving him complete control from anywhere.

Castlefield Beauty Bar

Anish Nambiar

Owner