Case Study: Toast unifies employee engagement and event management with Epoch

Toast activates 90% of employees with Epoch

Toast, a company that connects employees, operations, and guests for the hospitality market, faced the challenge of unifying its global employee culture. They needed a single source of truth for engagement opportunities and sought to reduce manual event creation processes while easily gathering data. To address this, they turned to the vendor Epoch and its platform to automate their internal event-related processes.

By implementing Epoch, Toast automated messaging and streamlined event creation, which empowered employees and reduced manual work. The solution achieved significant measurable impact, including 90% of employees activating their Epoch accounts and 94% participating in at least one event, with an average of 2,198 participants per month. Epoch's platform also sparked increased collaboration and innovation across the global workforce.

Toast