Case Study: Braze enhances internal events and employee engagement with Epoch

Braze boosts employee event participation to 99% with Epoch

Braze, a leading customer engagement platform, faced a significant challenge in manually planning and scheduling its internal events. The process for Employee Experience and ERG events was time-consuming, relying on Google Calendar, email, and Sheets, which led to a lack of event visibility for employees and insufficient data for planners. This inefficiency made it difficult to tailor events to employee needs.

By implementing Epoch, Braze automated its internal event processes. The solution provided employee empowerment for hosting events, deep integrations with Slack and Google Calendar for communications, and streamlined data collection. As a result, Epoch achieved a 96% employee adoption rate, with 99% of registered employees participating in at least one event and an average of 2,704 participants per month. The platform drastically reduced manual work, improved RSVP accuracy to limit waste, and delivered invaluable feedback to influence programming.

Braze