Case Study: a retail and marketing company achieves 16% Azure cost savings with ePlus CSP+ Azure Optimize

a retail and marketing company identifies 16% Azure cost savings with ePlus

A retail and marketing company operating hundreds of locations was facing significant challenges with its Azure environment. With its Microsoft Enterprise Agreement expiring, it suffered from a poor support experience with long resolution delays and had minimal visibility into cost optimization opportunities, leading to rising cloud expenses. The company engaged vendor ePlus to help transition its services.

ePlus migrated the customer from its Enterprise Agreement to its CSP+ program and implemented its Azure Optimize advisory service. This solution provided enhanced US-based technical support and ongoing FinOps-driven cost management. The results for the customer were substantial: ePlus identified a 16% cost savings opportunity, projected to deliver over $60,000 in annual benefits, and its team now resolves 98% of support tickets in-house without needing Microsoft escalation.