Case Study: Skånetrafiken achieves a modern, easy-to-use intranet with Episerver

Skånetrafiken - Customer Case Study

Skånetrafiken, the regional public transport agency for Skåne serving about 150,000 daily riders, needed a modern, easy-to-maintain intranet to support better internal communication and customer service. The previous bespoke solution could not evolve with the organisation, so Skånetrafiken sought a scalable, user-friendly CMS that would simplify content creation and make up-to-date information accessible to all employees.

Using Episerver and implemented by Capgemini, the new intranet emphasizes usability and modern design while radically simplifying the process of adding and updating content so everyone can contribute. The platform supports Skånetrafiken’s values and integration with other web solutions, creating a living, up-to-date internal hub that gives employees a quick overview of relevant information and helps the organisation deliver improved service to customers.

Skånetrafiken

Nina Björkman

Web coordinator