Case Study: Scandic Hotels achieves near-100% website availability with Episerver

Reliable hosting solution guarantees round-the-clock website availability

Scandic Hotels, a Nordic hospitality group with 152 properties, needed near-100% website availability after taking full responsibility for its online presence in 2007. Their multilingual site (five languages) supports 24/7 room reservations and was facing rapid growth — peak traffic exceeded a million visits in summer — so resilience, scalability and continuous uptime were critical for bookings and customer loyalty.

Scandic deployed Episerver CMS and moved hosting to Episerver Everweb, implemented by partner Sogeti, with application-level support from the Everweb team. The resilient, fully supported solution delivered minimal downtime (well below the 0.1% guarantee), improved conversion rates and loyalty features, and provided a strong platform for further regional expansion.

Scandic Hotels

Elin Sjödin

IT Manager Web Systems