Case Study: Stockholm Stad achieves 24/7 accessible city services and 10% annual visitor growth with Episerver

Making city services easy for everyone

The City of Stockholm, a fast-growing region of over 900,000 residents built on 14 islands, needed a digital platform to deliver 24/7 online services across tens of thousands of pages—covering schools, elderly care, street cleaning, parking and more—with roughly 400 editors. Ease of use and accessibility were critical requirements as the site handled millions of visits and served both residents and businesses.

Stockholm implemented Episerver to simplify content management and give users straightforward access to services (for example, applying to kindergarten anytime). The platform provided structure and control for thousands of templates and pages, driving a 10% annual growth in visitors and earning recognition as a new standard for city services, including InternetWorld’s 2015 Website of the Year.

Stockholm Stad

Ola Williams

Web Strategist