Case Study: G4S achieves market expansion and secure, efficient cash‑collection for SMEs with Episerver

G4S taps new market with digital innovation

G4S Cash Collections launched a web application to offer secure cash pick‑up and bank deposit services to small and medium enterprises—a market previously served only for large corporates. The challenge was to create a smooth, secure, user‑friendly online service that delivered operational and management efficiencies while making the complex transactional service accessible to SMEs.

Working with Envoy and built on the Episerver CMS, the bespoke platform combines account management, purchasing, personalisation and responsive design with secure integrations to back‑office and third‑party systems. The result is a simple, customer‑centred experience that has enabled rapid market entry, significant operational efficiencies, cross‑selling of services and industry recognition for its innovative, secure business model.

G4S