Case Study: Northland Regional Council achieves a user-friendly, real-time intranet with Episerver CMS

All information in one place with NRC’s new intranet

Northland Regional Council (NRC) faced a widening information gap: no single source of truth, a one‑dimensional emailed newsletter that dated quickly, and over 110 staff across multiple offices needing an easy, consistent way to publish and find information—on a tight four‑week timetable. After a competitive review, NRC selected Episerver CMS for its ease of use, straightforward templates, multi‑language support and strong search, and engaged Intergen to implement the solution.

Intergen deployed a pre‑built Episerver solution that delivered custom workflows, templates and social areas quickly, meeting the aggressive deadline. The new intranet, Express, is now a one‑stop shop used daily by around 75% of staff, turning processes that once took hours into up‑to‑the‑minute minutes, eliminating the frantic newsletter scramble and improving internal communication and culture.

Northland Regional Council

Tracey Morris

Online Communications Officer