Case Study: Plunkett Cooney scales document review and production with Epiq Managed Services

Making a small team function like a big one at Plunkett Cooney

Plunkett Cooney, a law firm, had a small, two-person litigation support team that struggled to manage demanding cases and tight deadlines for document review and production. They faced challenges with unexpected data volumes, complex software, and a lack of bandwidth, requiring a dependable and scalable external support solution from a vendor like Epiq and their Managed Services.

Epiq provided a responsive managed service that acted as an extension of the internal team, offering rapid technical support, scalable infrastructure for unexpected data loads, and expert guidance for complex functions in Relativity. This solution gave Plunkett Cooney’s team a reliable, cost-effective resource that reduced stress, ensured deadlines were met, and provided significant value compared to other vendors, with Epiq's pricing being substantially lower for the services rendered.

Plunkett Cooney

Andrea Barragan

Litigation Support Coordinator