Case Study: a major municipal law department achieves consistent, scalable eDiscovery with Epiq Managed Services

Major municipal law department partners with Epiq Managed Services to meet staffing, consistency and scalability challenges

A major municipal law department faced challenges with staffing, consistency, and the administrative overhead of managing numerous vendors and invoices for its eDiscovery needs. To address this, it partnered with Epiq and specifically its Epiq Managed Services offering.

By implementing Epiq Managed Services, the department gained a scalable team of experts who normalized e-discovery best practices across all matters. The solution drastically reduced administrative burdens by consolidating dozens of monthly invoices into a handful and eliminated the need for individual matter budget requests. The customer reported being "super satisfied" with Epiq, highlighting the successful relationship, consistent workflows, and the team's ability to scale to meet their needs.