Case Study: a large law firm improves hearing efficiency and transcription accuracy with Epiq

Law Firm Drives Efficiency and Access for Parties With Integrated eHearing Solution

The customer, a large law firm in Australia, needed to transition to an eHearing model. Their challenges included reducing trial preparation time, improving evidence management and collaboration, and automating case management tasks. To address this, they turned to Epiq and its Hearing Services solution, which included the use of Epiq TMX for electronic bundle preparation.

Epiq implemented an integrated technology solution featuring real-time transcription, live streaming, and support from expert court operators. This allowed for seamless document viewing and significantly accelerated case preparation. The vendor's solution delivered a 25% reduction in trial preparation time and achieved 99% real-time transcription accuracy, driving greater efficiency and access for all parties involved.