Case Study: Integris Health achieves stronger contract governance and efficiency with Epiq’s Agiloft CLM implementation

Integris Health streamlines 57 contract types with Epiq

Integris Health needed to align its Agiloft implementation strategy with its governance goals and to streamline its entire contract lifecycle process, from intake to execution. They sought to establish a scalable approach for migration and integration while also ensuring sustained user adoption through training. To meet this challenge, they partnered with the vendor Epiq for a CLM implementation and optimization solution.

Epiq implemented Agiloft in a two-phase approach, configuring dozens of contract types and templates to automate document generation and workflows. The solution integrated with ServiceNow and utilized AI playbooks to accelerate contract review. Epiq's work standardized approval paths and delivered role-based training, enabling Integris Health to take full ownership of the system. The results included improved cross-functional alignment, increased transparency and governance, and accelerated reviews through AI and streamlined workflows.

Integris Health