Case Study: a large law firm achieves 45% fewer email communications with Epiq's end-to-end eDiscovery solution

Integrated end-to-end solution drives efficiency and productivity

The customer, a large law firm, struggled with inefficiencies, a lack of repeatable processes, and poor visibility across its eDiscovery matters, which were scattered among multiple providers. To address this challenge, the firm partnered with vendor Epiq to leverage its end-to-end eDiscovery services and improve operational reliability.

Epiq implemented an integrated, end-to-end solution that provided a dedicated team, a global playbook for consistent workflows, and specialized analytics expertise. This approach from Epiq resulted in a 45% reduction in email communications, reduced costs through analytics, and created significant efficiencies through consistency with personnel and retained institutional knowledge.