Case Study: Global Healthcare Company reduces manual data entry and speeds contract cycles with Epiq CLM implementation

Healthcare Company Reengineers CLM, Improving Operations Across Geographies

The global healthcare company sought to improve its global operations by enhancing its existing Contract Lifecycle Management (CLM) system. The challenge was to reduce extensive manual data entry, increase user satisfaction, and improve the accuracy of contract drafting across its international offices. To address this, the company partnered with Epiq for a CLM implementation and data migration project.

Epiq upgraded and customized the client’s CLM system, integrating various data sources and streamlining the contract request process to automate workflows. This solution included reviewing templates and centralizing contract expertise, which increased user adoption and accelerated cycle times. The results delivered by Epiq included a 30% reduction in manual data entry, the creation of a Contracts Center of Excellence, and a reduction in contract signing cycle time from weeks to days.