Case Study: a prominent water utility provider achieves faster FOIA records management with Epiq Discovery

Government Entity Advances Management of Increasing Volume of Public Records Requests with Epiq Discovery​

a prominent water utility provider in the United States needed to manage an increasing volume of public records requests efficiently while ensuring compliance with the Freedom of Information Act (FOIA). To address this challenge, the provider turned to Epiq for a solution using the Epiq Discovery technology platform.

Epiq implemented its Discovery platform, which provided tools for data collection, processing, and automated redaction. This allowed the client's teams to conduct reviews more effectively and streamline their workflow. The solution from Epiq significantly reduced the time required to process requests and led to a marked operational improvement. The client strongly endorsed Epiq Discovery, stating it was far superior to their previous solution.