Case Study: Global Telecom Company saves US$641K and improves invoice oversight with Epiq Managed Invoice Review

Global Telecom Company saves US$641K with Epiq

The customer, a global telecom company, faced challenges controlling legal spend on a high-stakes intellectual property matter that had exceeded its budget. They lacked any existing invoice processing procedures and needed to improve oversight of outside counsel billing practices. They engaged Epiq and its Managed Invoice Review service to address these issues.

Epiq implemented a solution that converted non-standard invoices into structured data and used proprietary AI models to identify billing entries that exceeded customary benchmarks. This provided data-driven findings to support negotiations. As a result, Epiq helped the client negotiate an immediate $291K credit on backlogged invoices, secure agreements for future billing guidelines, and identify an additional $350K in ongoing savings for a total impact of $641K.