Case Study: Global Law Firm boosts legal knowledge management efficiency with Epiq and iManage Insight+

Global Law Firm Enhances Efficiency by Revolutionizing Legal Knowledge Management With iManage Insight+ Implementation

The client, a global law firm, sought to modernize its inefficient internal knowledge management system. The firm needed to reduce workflow inefficiencies, strengthen knowledge sharing across practice groups, and enhance lawyer access to high-value content. To address this, they partnered with Epiq for an assessment and to implement a new solution.

Epiq implemented iManage Insight+ to replace the legacy system, aligning the platform with legal workflows and migrating 13,500 documents. The cloud-native solution was launched in just six months, leading to significant engagement with 159,409 views and 17,001 downloads in its first quarter. The project successfully collected feedback from 130 user testers to boost adoption.