Case Study: a Fortune 500 home improvement retailer saves hundreds of hours of manual reporting with Epiq

Fortune 500 Retailer Saves Hundreds of Hours of Manual Reporting, Gains New Insights From Data

The customer, a fortune 500 home improvement retailer, faced the challenge of manually generating non-standardized reports from its Mitratech TeamConnect eBilling system. It needed a streamlined method to create a comprehensive, data-driven report to present to its key outside law firms and gain better insights into those relationships.

Epiq implemented a solution using its AI-powered legal spend analytics to consolidate and analyze two years of the client's eBilling data. This provided new insights and accessible dashboards, enabling the creation of substantial reports. The measurable results for the retailer included the analysis of $54 million in legal spend across 65 firms, the configuration of 8 custom dashboards, and the elimination of over 100 hours of manual reporting time.