Case Study: a large healthcare provider responds to MOVEit breach and notifies 2 million patients with Epiq

Epiq Supports Large Healthcare Provider with Breach Response after MOVEit Attack, Assists 2 million Impacted Patients within 5 Days

A large healthcare provider faced a significant challenge when it experienced a MOVEit transfer attack that breached the sensitive information of over two million patients. They engaged Epiq's Cyber Incident Response services to immediately assess the impact and implement a comprehensive breach response program within a very tight, five-day timeline.

Epiq implemented a multi-faceted solution that included data analysis, notification, and support services. The Epiq team validated the breach, managed the project, and seamlessly distributed notification letters to all affected individuals. Their call center expertly handled the high volume of patient inquiries, answering 90% of calls within three minutes. The program, which included credit monitoring options, provided significant cost savings for the client and exceeded all regulatory requirements.