Case Study: a Law 50 firm improves office services efficiency with Epiq

Epiq improved efficiency to increase the number of services offered and increasing accessibility to office services for the end user

The customer, an AmLaw 50 firm, faced a challenge with a disorganized and inefficient office services operation after 30 years with a previous provider, resulting in wasted space and cluttered resources. The vendor, Epiq, was engaged to implement its office services and best practices to address these issues.

Epiq executed a seamless 48-hour transition over a single weekend, consolidating mail services and repurposing several supply areas into a more efficient layout, including a new satellite service center. The solution implemented by Epiq resulted in thousands of dollars in monthly savings, a significant reduction in wasted supplies, and increased productivity for the firm's team.