Case Study: a large pharmaceutical company achieves uniform global legal operations across 50 countries with Epiq

Epiq Helps Large Pharmaceutical Company Deploy Uniform Global Standards Across Fifty Countries

The customer, a large pharmaceutical company, faced the challenge of transforming its legal operations to effectively manage its complex global footprint across over 50 countries. They sought to implement uniform global standards and a simplified platform for information. To address this, they partnered with vendor Epiq and leveraged its Legal Business Advisory services.

Epiq's solution involved designing and implementing a comprehensive global Legal Operations Program. This included selecting and deploying new matter management and e-billing technology, defining new team roles, and integrating legal processes with finance and procurement. As a result, Epiq helped the client achieve a 76% reduction in processing times, a 90% reduction in compliance errors, and the automation of over 10,000 annual tasks.