Case Study: a national loan servicer reduces manual payment matching with Epiq Bankruptcy

Epiq Bankruptcy Reduces Manual Effort for National Loan Servicer

A national loan servicer approached Epiq to reduce its heavy reliance on manually looking up and updating trustee payment allocations, a process that was time-consuming and prone to error. The client needed a solution to streamline this workflow and minimize the risk of misapplied payments.

Epiq implemented its AACER Cashiering solution to automate the matching of payment vouchers to bankruptcy cases. This provided a consolidated view of payments and allowed servicers to apply them accurately. The solution from Epiq saved the client hundreds of hours of manual labor each month, significantly reduced the risk of misallocated payments, and improved overall visibility into payment data.