Case Study: Dykema improves productivity with Epiq and Intapp Teams integration

Dykema Law Firm Improves Productivity with Intapp and Teams Integration

The law firm Dykema needed to transition from Skype to Microsoft Teams with minimal disruption while ensuring their new collaboration tools met strict information governance and data retention policies. To address this challenge, they partnered with Epiq, which provided implementation services for Intapp software.

Epiq deployed Intapp Workspaces as an overlay to Microsoft Teams, configuring integrations and customizing the user experience to support matter-centric collaboration. This solution enabled a 40% adoption rate among attorneys, allowed for Teams access during travel to increase productivity, and enhanced task efficiency through refined versioning processes. The vendor's deep expertise and collaborative approach were key to the successful implementation.

Dykema

Myka L. Hopgood

Chief Knowledge Management and Innovation Officer