Case Study: Dentons improves client service quality with Epiq self-service eDiscovery tools

Dentons Improves Client Service Quality With Self-Service eDiscovery Tools

The Canadian law firm Dentons needed a flexible solution to access the benefits of Relativity for eDiscovery, requiring a self-service model with the option for managed services support. To achieve this and improve client service quality, they partnered with the vendor Epiq.

Epiq provided a self-service environment with access to Relativity tools and multiple discovery platforms, alongside a dedicated managed services team for assistance. This solution from Epiq gave Dentons greater agility and scalability at competitive rates, resulting in access to the latest technology and expertise, which ultimately enabled the firm to deliver superior client service more efficiently.

Dentons

Tracy Mettimano

National Manager, eDiscovery Services