Case Study: Burns & Levinson achieves greater transparency and cost savings with Epiq

Boston-based Burns & Levinson finds the savings in transparency

Burns & Levinson, a Boston-based law firm, sought a new vendor for its Relativity services due to a lack of transparency and poor communication from its previous provider. This led to confusion over contract terms and unnecessary charges, prompting the firm to find a partner that could offer clarity and reliability. They selected Epiq for its managed services.

Epiq provided a transparent and customized solution, including the use of their ARQ software tool for system monitoring. The results were significant cost savings from increased in-house control over productions and the elimination of surprise fees. The firm found the return on investment to be almost incalculable, with Epiq's proactive support and quality work making the legal team more efficient and effective.

Burns & Levinson

Jason Brandenburg

Paralegal