Case Study: a law 100 firm streamlines document workflows and boosts efficiency with Epiq

Am Law 100 Firm Streamlines Document Workflows and Boosts Efficiency

The customer, an Am Law 100 firm, faced challenges with informal and inconsistent document management processes. The firm struggled with locating work products and had a heavy reliance on inefficient workarounds. To address this, they engaged Epiq to help streamline their workflows and boost efficiency, with a focus on implementing the Closing Folder software application.

Epiq conducted discovery sessions to assess workflows and applied structured change management to guide the transformation. The solution included mapping future-state processes and implementing standardized training. As a result, the law firm achieved significant time savings, improved efficiency through Closing Folder, and increased knowledge sharing across teams.