Case Study: Stadtwerke Huntetal achieves a legally compliant digital grid portal with epilot

Foresight with epilot as a tool in the network area With a cloud platform for rapid implementationof the network portal

The customer, Stadtwerke Huntetal GmbH, a regional energy supplier and grid operator, faced the challenge of manually processing grid connection applications via paper and email. This slow, inefficient method created confusion and failed to meet legal requirements for digitalizing grid registration processes. The vendor, epilot, provided a cloud platform to build a legally compliant grid portal to address these issues.

The solution from epilot involved implementing a customizable web portal using pre-built templates. Within just 14 days, eight customer journeys for various grid connection processes were launched. The portal digitized workflows, allowing customers to submit data independently and track their application status. This significantly increased efficiency, relieved employee workload, and ensured all customer data was stored securely in a digital file that could not be lost.

Stadtwerke Huntetal GmbH

Eckhard Hage

Head of Functional Area Electricity