Case Study: a federal agency achieves streamlined records management with Epikso View360

Federal Agency modernizes records management with Epikso and boosts data security across 3 key offices

The client, a federal agency serving as a leading source of national data, faced challenges with its outdated and inefficient in-house Records Control Database (RCD). The system lacked a user-friendly interface and could not meet the organization's growing needs for performance and accessibility. To overcome these issues, the agency turned to Epikso and its View360 Enterprise Records Management System.

Epikso implemented its View360 solution, a robust and scalable commercial off-the-shelf platform. The implementation resulted in improved business processes through streamlined workflows and automation, a significantly enhanced user experience with an intuitive interface, and heightened data security with robust access controls. This transformation has positioned the federal agency for future growth, enabling it to manage records more effectively and continue its mission with greater efficiency and accuracy.