Case Study: Xenith accelerates eCommerce growth and simplifies helmet configuration with Epicor CPQ

Xenith - Customer Case Study

Xenith, a Detroit-based maker of top-rated football helmets, headgear and performance apparel, faced a stalled digital selling experience: an early 3D product visualizer distracted visitors, was hard to use on mobile, and couldn’t be maintained internally. With the protective-gear industry slow to digitize and COVID-19 preventing in-person sales demos, Xenith needed a flexible eCommerce-focused configurator to convert online traffic into real orders and enable remote selling to teams and coaches.

Xenith chose Epicor CPQ (KBMax) to replace the old widget with a fast, mobile-responsive configurator that’s easy for their team to update via SNAP and integrates with Shopify, REST APIs and their CRM roadmap. The new solution supports team uniform configuration and shareable previews, launched in three months, and is already driving strong results — roughly 15,000 transactions per month, improved conversion and omnichannel engagement across devices.

Xenith

Jonathon Pop

VP, Digital and Technology