Case Study: Wiltshire achieves instant business visibility and faster trade-counter service with Epicor BisTrack

Wiltshire - Customer Case Study

Wiltshire’s is a family-owned building materials and ready-mix concrete business in Babbacombe, Devon, manufacturing concrete blocks and supplying aggregates to local builders and retail customers. As the business grew to more complex product lines (over 400 slab types), multiple daily deliveries and a 14‑truck fleet, their mix of Sage and manual systems could no longer provide the stock control, speedy trade-counter processing and accurate sales visibility they needed.

They implemented Epicor BisTrack — a full, scalable merchant management suite — with remote support, data migration and staff training. The system delivered instant visibility of stock and orders, faster, more accurate trade-counter transactions (including signature capture), searchable sales history, management reporting for better cost and fleet planning, and a platform the company can grow into.

Wiltshire

Jack Wiltshire

Director