Epicor
780 Case Studies
Case Study: Wholesale Auto Parts becomes the go-to source in a competitive market with Epicor LaserCat 3
A Epicor Case Study
Wholesale Auto Parts - Customer Case Study
Wholesale Auto Parts is a single-store parts and service center in Summersville, West Virginia, with 13 employees competing against national chains and local jobbers. Unable to match big‑chain advertising or pricing, the store needed a way to differentiate through faster, more accurate part identification and a superior customer experience.
They implemented Epicor LaserCat 3, a robust eCatalog that consolidates multiple aftermarket databases and supports flexible lookups and prioritized results. The solution sped research, reduced returns, shortened new‑hire training time, enabled special orders and premium upsells, and turned the shop into a local go‑to — even drawing referrals from competitors and boosting high‑margin sales.
Open case study document...
Wholesale Auto Parts
Mark Smith
Owner, Wholesale Auto Parts