Case Study: Western Bearing achieves growth and a modernized customer experience with Epicor Eagle software

Western Bearing Invests in Technology

Western Bearing & Auto Parts is a nearly 50-year-old automotive, agricultural and industrial parts wholesaler in Portage La Prairie, Manitoba with 19 employees and a long-standing Modern Sales Co-operative (MSC) membership. Facing shifting product demand, pressure to grow sales, and the need to better connect with technology-focused customers, the company sought ways to modernize operations and maximize the value of its MSC relationship.

Western Bearing upgraded to Epicor Eagle, gaining integrated tools like LaserCat and seamless compatibility with MSC’s Epicor Vision. The software enabled digital invoicing and part imaging, faster product research, deeper business-performance insight and the flexibility to add new product and service lines — driving steadier growth, stronger customer satisfaction and improved operational capability for future expansion.

Western Bearing

Doug Borland

Vice President and General Manager